Crises, Scandals & Lies: Reputation Management in the Internet Age

It’s Friday night and right before you’re about to take off for a long weekend, the phone rings. There’s been a serious accident, or someone’s launched a massive petition against your product.

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It’s Friday night and right before you’re about to take off for a long weekend, the phone rings. There’s been a serious accident, or someone’s launched a massive petition against your product.

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Surprise! Pop Rocks, Netflix and Innovation

“Has everyone had Pop Rocks before? I mean, I didn’t know candy could do that! That’s what innovation is—it challenges our assumptions about what we think is possible.”

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“Has everyone had Pop Rocks before? I mean, I didn’t know candy could do that! That’s what innovation is—it challenges our assumptions about what we think is possible.”

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